Susan Isaacs

Resolution Practitioner
0800 77 44 08
Commercial and private disputes, Workplace disputes

I am an independent mediator specialising in workplace disputes and those among voluntary agencies.

I am passionate about allowing parties in dispute the space to hear from and be heard about the issues they are dealing with, in order to move ahead with their lives.

I focus on developing trust between the individual parties and me as an experienced mediator, leading to rebuilding trust between the parties themselves. This will often take account of others who are affected by the dispute and may include multi-party mediations. It will also address the wider relationship context within which disputes occur.

My mediation work draws on my own extensive workplace experience, mostly within the public sector. I also work broadly in the voluntary sector with neighbourhood disputes, small community groups, and larger non-governmental organisations.

I hold a Graduate Diploma in Business Studies (Dispute Resolution) from Massey University, and am an Associate member of AMINZ, a member of the AMINZ Mediation Panel, and an Assessor for Associate membership of AMINZ.

I have a Masters’ degree in International Relations and have represented New Zealand at international conferences of UNESCO, the UN agency with responsibility for education, sciences, culture and communications. I have extensive experience in cross-cultural communication, particularly dealing with those for whom English is not their first language.

My specialty areas are: Workplace, voluntary agencies, education and eldercare.