At The Hearing

Your hearing is where you present evidence and arguments.

Before the hearing, check the venue or online meeting details.

Your reviewer will run the hearing and ask questions about the evidence, witnesses and costs.

A decision will be made only after the hearing is closed.

The hearing is your chance to make your case

The hearing is where both you and ACC present your evidence and arguments, which the reviewer uses to make his / her decision. You should allow plenty of time for the hearing, which will normally take about an hour. 

How a hearing is run

Hearings are usually quite informal. A reviewer will act independently and promptly, and comply with legislation.

Typically, the process might include:

  • A welcome
  • The reviewer establishes what the review is about
  • All parties and their representatives being given a chance to speak in turn, as directed by the reviewer
  • People who are giving evidence taking an "oath" or "affirmation"
  • The reviewer asking questions of the parties or witnesses at any time, and directing when the parties may ask questions of each other
  • The reviewer asking about costs
  • The reviewer either closing the hearing or adjourning it (keeping it open).

Under ACC legislation, all hearings are recorded on a digital audio recorder, and kept for two years.

Hearing Venues

Here is a list of the venues where review hearings are held. Hearings can also be held by videoconference using Zoom, which is our online meeting platform.