Early resolution

Communication is the key to keeping building projects moving forward.

About this service

It can be beneficial to work through an issue with a dispute resolution professional at an early stage. We provide informal, early facilitation of disputes, where one of our trained team members facilitates discussion.

How the process works

FairWay can assist with conversations before, during or after the project to prevent disputes and resolve matters before they escalate.

We hold a case conference with the parties at an early stage. In these discussions, we summarise the issues in dispute and explore whether there is any common ground and scope for resolution of at least some of the issues in dispute.

We have found facilitated early discussions can help in moving the parties towards a resolution of their dispute.

The cost

Our early resolution service is available free of charge for homeowners engaged in building work with Registered Master Builder members.

For all others, please contact our team who can provide an estimate or fixed-quote.

Where to start

To start the early resolution process, please call us on 0800 77 44 02 or email build-disputes@fairwayresolution.com

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