Why arbitrate?

Arbitration is similar to having a private judge. It is a formal process where an independent person makes a decision on a dispute, governed by the Property Law Act 2007 and the Arbitration Act 1996.

Arbitrations can be completed far more quickly than Court hearings, with many cases being able to be determined within just a few weeks.  Arbitration also provides for total confidentiality and is more cost-efficient than going to Court. By engaging in arbitration, the parties can choose who will make the decision and within what timeframes.


  • Fast
  • Efficient
  • Private
  • More control – who makes the decision, when, where and on what basis
  • Fixed fee available.


Before you commit to arbitration, we will quote a fixed fee in most circumstances.

How arbitration works

1. Get in touch

FairWay will guide you through the process of:

  • engaging the other party
  • appointing an arbitrator.

2. Case Conference (if required)

If required, a case conference will be arranged. This is an opportunity to:

  • define the issues
  • agree next steps
  • establish a timeframe.

3. Arbitration

The landlord and tenant provide:

  • information
  • evidence
  • submissions.

The arbitrator will:

  • make a decision.

Please note that parties can continue their communication during the arbitration process and reach their own consensual agreement.