ELS Webform

Use this form to contact Employee Liaison Service (ELS). Alternatively, freephone us on 0800 35 55 55

Please provide the following information:

ELS is an independent, impartial, confidential and informal resource. I understand that the ELS office practices in accordance with the International Ombudsman Association Standards of Practice

I understand that my visit and what is discussed as part of my visit is confidential and will not be revealed unless

  • I agree; or
  • It is required by law; or
  • because there is serious risk of physical harm/health and safety to someone; or
  • to protect property.

I understand that my visit does not put my organisation on notice (which means telling ELS about an issue is not the same as telling my organisation about the issue) and that the ELS office does not accept formal complaints or notice for my organisation. If I wish to put my organisation on “notice”, the ELS office can provide information on how to do so.

ELS has a privacy policy statement, you can read this here. This explains that the ELS Office will follow the Privacy Act 1993 when using and managing your personal information, and that you have the right to know what information is held about you.

Please note if you request information held about you after you have finished talking to ELS, there may only be limited information held. This is because of ELS’s commitment to not keeping any identifying information or records about you or your concern.