Why mediate?

A mediator can assist you to navigate the dispute and reach an agreement.

Mediation is a voluntary, confidential process where the parties are encouraged by a mediator to understand each other’s perspectives, talk through the issues, identify their mutual interests, develop realistic options, and find a solution that the parties can agree to.


  • Fast
  • Efficient
  • Private
  • Consensual – reach an agreement that works for you
  • Free - fully subsidised


Mediation is free for eligible parties. This fully subsidised service is available as part of the Government’s economic response to the pandemic and Government funding will cover the entire costs. 


How mediation works

1. Get in touch

FairWay will guide you through the process of:

  • Engaging the other party and encouraging them to take part
  • Completing an agreement to mediate
  • Appointing a mediator

2. Individual meeting

The mediator will meet with you individually before the mediation to:

  • Gain an understanding of your situation
  • Answer any questions

3.  Mediation

This is a confidential and voluntary process where the mediator encourages everyone involved to:

  • Develop realistic options
  • Reach agreement together

The joint mediation session will be arranged for a half-day or less. On reaching an agreement, the mediator will assist you to prepare a written agreement.

Video conference options are available nationwide or in-person in Auckland, Christchurch and Wellington.