COVID-19 – Alert Level 2 Update

Updated 31 August

While at Alert Level 2 all FairWay services remain open.

Alert Level 2

While we are at Alert Level 2, we ask any visitors to the FairWay office to be mindful of the public health requirements.

  • Please keep a record of your visit
  • Practice good hygiene
  • Maintain physical distancing
  • If you’re unwell, please stay home.

Upcoming events

At Alert Level 2, we continue to make use of videoconference or online meeting arrangements.

If public health requirements can be achieved, we can arrange a face to face meeting if necessary.

The FairWay team will be in touch if you have a face to face event scheduled in the coming days.

How can I get in touch?

You can continue to get in touch with us by phone and email. 

Please feel free to contact us on the numbers below:

  • FairWay Resolution - 0800 77 44 22
  • ACC Reviews - 0800 77 44 14
  • Building and Construction Dispute Resolution Service - 0800 77 44 02
  • Commercial and Private Dispute Resolution Service - 0800 77 44 08
  • Employee Liaison Service - 0800 35 55 55
  • Family Dispute Resolution - 0800 77 44 20
  • Financial Dispute Resolution Service - 0508 337 337
  • iStudent Complaints - 0800 00 66 75
  • Telecommunications Dispute Resolution - 0508 98 98 98

We will continue to stay in touch with our clients and customers and update you if the situation changes.