COVID-19 Update – August 2021

FairWay remains open across all Alert Levels.

While at Alert Level 4 and Alert Level 3, our team will be working from home and delivering services through our virtual office.   

 

What does this mean? 

  • All services remain open
  • You can continue to get in touch with our team as usual – by phone and email 
  • We will use videoconferencing and online meeting platforms to deliver services.    

 

Scheduled events 

If you have a face to face event scheduled with FairWay while the current restrictions are in place, we will be in touch with you to make videoconference or online meeting arrangements. 

 

How can I get in touch? 

You can continue to get in touch with us by phone and email.  

Please feel free to contact us on the numbers below: 

  • FairWay Resolution - 0800 77 44 22 
  • ACC Reviews - 0800 77 44 14 
  • Building and Construction Dispute Resolution Service - 0800 77 44 02 
  • Commercial and Private Dispute Resolution Service - 0800 77 44 08 
  • Employee Liaison Service - 0800 35 55 55 
  • Family Dispute Resolution - 0800 77 44 20 
  • Financial Dispute Resolution Service - 0508 337 337 
  • iStudent Complaints - 0800 00 66 75 
  • Telecommunications Dispute Resolution - 0508 98 98 98