Local Government

FairWay is working with councils to help them better manage conflict.

Our team of expert Resolution Practitioners work with local, regional and unitary councils to prevent and resolve disputes.

Here are some of the areas that we assist local government with:

Resource consents

Our expert team assist local councils to resolve resource consent matters through pre-hearing meetings and mediation under section 99 and 99A of the Resource Management Act 1991. Through a collaborative process, we prevent disputes from escalating and resolve matters without the need for a hearing.

Our services include:

  • Chairing Public Meetings
  • Expert Witness Conferences 
  • Applicant and Submitter Discussions
  • Dispute Panels
  • Mediation.

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Building consents

We work with Building Consent Authorities (BCA), local, district and regional councils, building owners and other interested parties to resolve building consent disputes. With independent dispute resolution assistance, most building disputes can be resolved without the need for a determination by Ministry of Business, Innovation and Employment (MBIE). 

We assist parties to resolve disputes through:

  • Mediation
  • Arbitration
  • Adjudication.

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Managing difficult conversations

As conflict management experts, we provide a range of training, mentoring and coaching services in both the public and private sectors.

Many organisations have benefitted from our frontline training packages which are designed to assist customer facing staff to manage difficult conversations. Our training packages can be tailored to reinforce your organisation’s staff wellbeing and resilience policies.

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About FairWay

FairWay is New Zealand's largest specialist conflict management and dispute resolution organisation. We have offices in Auckland, Wellington, Christchurch and Dunedin, and Resolution Practitioners across the country.

All our Resolution Practitioners are fully accredited and very experienced in helping people in conflict to move forward. Depending on your needs, we have a range of specialist practitioners and experts available to assist, including legal specialists and Te Reo Māori speakers. We have experience in working with a wide range of stakeholders including applicants, submitters, iwi, businesses and other local influencer groups.

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Want to know more?

For more information about our local government services, please contact Joanna Parag or phone 0800 77 44 22.

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