If you’re an employer or are self-employed and you have an issue with ACC, you can choose a pathway that works for you.
Every case is different, so contact us to see how we can work with you to find a resolution or provide an independent review for your ACC issue.
Employers and self-employed people sometimes use our services for:
- ACC levies – if you disagree with the levy amount you have been asked to pay
- workplace accidents – if you or your employee disagrees with a decision ACC has made about an accident in your workplace.
You can request to use either our conciliation pathway or our review pathway. Conciliation can be a great first step to reach a resolution quickly. If you would like to arrange a conciliation, we will contact ACC to explore whether it is a suitable resolution pathway for your claim. If you would like us to review your claim, you can request this directly with ACC. Our service is free for both pathways.