FairWay has offices in Auckland, Wellington and Christchurch.
FairWay Resolution - 0800 77 44 22
ACC Reviews - 0800 77 44 14
Building and Construction Dispute Resolution Service - 0800 77 44 02
Commercial and Private Dispute Resolution Service - 0800 77 44 08
Employee Liaison Service - 0800 35 55 55
Family Dispute Resolution - 0800 77 44 20
Financial Dispute Resolution Service - 0508 337 337
iStudent Complaints - 0800 00 66 75
Telecommunications Dispute Resolution - 0508 98 98 98
Due to the current COVID-19 alert level, we anticipate some delays with receiving deliveries and mail. We encourage using electronic means where possible. If you do need to send any documents by courier or post, we ask you to advise us by phone or email.
Level 15, Chorus House
66 Wyndham Street
|Postal Address||PO Box 12790
|Physical Address||Level 4, 142 Lambton Quay
|Postal Address||PO Box 2272
|16 Southwark Street
|Postal Address||PO Box 841
For contact and postal details for ACC hearing venues, please click the links to the right.
If you would like to speak to us directly, or would like to offer some feedback, please contact us at 0800 77 44 22 or for complaints you can email: firstname.lastname@example.org
For complaints or feedback you can either send an email to the address above, or use the online complaint form. A link to the form is in the right-hand menu, and will appear when you click on 'Complaints and feedback'.
You can also contact us by emailing email@example.com
For media enquiries, including questions or interview requests, please contact our Communications Manager, Nora McGlinchey.
You can also find all our latest news here.