Contact Us

Christmas Opening Hours

Fair Way is open between 8am and 5pm weekdays, excluding public holidays.

We have offices in Auckland, Wellington and Christchurch, and a nationwide team of Resolution Practitioners.

  • Fair Way Resolution - 0800 77 44 22

  • ACC Reviews - 0800 77 44 14

  • Building and Construction Dispute Resolution Service - 0800 77 44 02

  • Commercial and Private Dispute Resolution Service - 0800 77 44 08

  • Employee Liaison Service - 0800 35 55 55

  • Family Dispute Resolution - 0800 77 44 20

  • Financial Dispute Resolution Service - 0508 337 337

  • iStudent Complaints - 0800 00 66 75

  • Land Acquisition Resolution Service (LARS) - 0800 60 43 73

  • Telecommunications Dispute Resolution - 0508 98 98 98

Auckland office

Physical Address
Level 15
66 Wyndham Street
Auckland 1010
Postal Address PO Box 12790
Penrose
Auckland 1642

Wellington office

Physical Address Level 4, 142 Lambton Quay
Wellington 6011
Postal Address PO Box 2272
Wellington 6140

Christchurch office

Postal Address
PO Box 841
Christchurch 8140


For contact and postal details for ACC hearing venues, please click the links to the right.

If you would like to speak to us directly, or would like to offer some feedback, please contact us at 0800 77 44 22 or for complaints you can email: complaints@fairwayresolution.com

For complaints or feedback you can either send an email to the address above, or use the online complaint form. A link to the form is in the right-hand menu, and will appear when you click on 'Complaints and feedback'.

You can also contact us by emailing fairwayinfo@fairwayresolution.com

Media enquiries

For media enquiries, including questions or interview requests, please contact our Communications Manager, Nora McGlinchey.

Email: Nora.McGlinchey@fairwayresolution.com

You can also find all our latest news here.

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