Contact Speak Safe

How to get in touch

Speak Safe @ Fair Way

We are open between 8.30am and 5pm weekdays, excluding public holidays.

You can use the online form to get in touch 24/7. You can arrange a time to speak with Speak Safe @ Fair Way outside normal office hours by appointment.  

Complaints and feedback

  • Please get in touch and tell us about your experience.

    Good or bad, we want to hear from you.

    You can find out more about our complaints process here.


Fair Way is committed to managing your personal information in accordance with the principles of the Privacy Act 2020.

If you want to check the personal information Fair Way has about you, and/or receive a copy of that information, contact us by:

A dedicated privacy statement applies to the Speak Safe @ Fair Way service for Fire and Emergency New Zealand.  

You can read the statement here: Privacy statement for Speak Safe @ Fair Way

Get started

To get started, or to arrange a time to talk to one of our team, you can use our online form.  

One of our friendly Fair Way team will contact you at a time that’s good for you. Alternatively, use our freephone 0800 677 697.