What's new

Difficult conversations

Wed 10 Jul 2019

Sometimes you need to have difficult conversations. Here is some advice from Chris Pickering, Client Manager in FairWay’s Commercial Serivces.

When working with stakeholders and dealing with clients, difficult conversations are inevitable and you must be prepared to deal with them. Swiftly and effectively resolving disputes is in everyone’s best interest, both in terms of economic and social wellbeing.

FairWay’s ACC review and dispute resolution service

Mon 1 Jul 2019

01 July 2019

ACC have announced today the process for handling customer reviews is changing and it is the intention that these changes will make it easier for issues to be resolved as early as possible.

How every organisation in NZ can tackle workplace bullying

Wed 26 Jun 2019

Written by Jennifer Mahony for Stuff

Stuff has published an article written by FairWay’s Jennifer Mahony on workplace bullying and organisational approaches to tackling bullying.

Reframing and resetting, a journey to wellbeing

Fri 21 Jun 2019

Written by Isabel Aldiss

With winter fast approaching and given SAD (seasonal affective disorder) is actually a thing some of us will be starting to sense, I thought I would share what I have found useful to positively impact my well-being. And when it comes to my well-being, stress is a real factor and so this is an article for those of us already stressed as winter approaches.

FDR is not only for parents

Thu 20 Jun 2019

Not all Family Dispute Resolution mediations involve two parents. In this case study, the mother and grandmother of a child decided to use Family Dispute Resolution.