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Sometimes you need to have difficult conversations. Here is some advice from Chris Pickering, Client Manager in FairWay’s Commercial Serivces.  

When working with stakeholders and dealing with clients, difficult conversations are inevitable and you must be prepared to deal with them. Swiftly and effectively resolving disputes is in everyone’s best interest, both in terms of economic and social wellbeing.

01 July 2019

ACC have announced today the process for handling customer reviews is changing and it is the intention that these changes will make it easier for issues to be resolved as early as possible. 

Written by Jennifer Mahony for Stuff

Stuff has published an article written by FairWay’s Jennifer Mahony on workplace bullying and organisational approaches to tackling bullying.  

Written by Isabel Aldiss

With winter fast approaching and given SAD (seasonal affective disorder) is actually a thing some of us will be starting to sense, I thought I would share what I have found useful to positively impact my well-being. And when it comes to my well-being, stress is a real factor and so this is an article for those of us already stressed as winter approaches.

Not all Family Dispute Resolution mediations involve two parents. In this case study, the mother and grandmother of a child decided to use Family Dispute Resolution.

Written by Keri Morris

Written by Jennifer Mahony

“That’s not fair!” screamed Elliot from the back seat of the car.  He kicked the seat in front of him for good measure. 

Written by Trevor Slater

Proposed changes to the Property Relationships Act 1976 – will it be more fair?

Written by Denise Evans – Principal, Dispute Resolution