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The FairWay team will be available across the Christmas and New Year period, except for the official statutory days.

Please note that we may have reduced capacity in some services during this period.   

You can reach us by phone on 0800 77 44 22 or by email at fairwayinfo@fairwayresolution.com across this period.

Christmas Opening Hours:

Mon 23 December – Tues 24 December:
08:00 – 17:00

This article was originally published in The Family Advocate, Volume 21, Issue 2 - Written by Kate Lash

As a practicing Family Dispute Resolution (FDR) mediator and Voice Of Child Specialist (VOCS) with FairWay Resolution Limited, I have had the benefit of seeing this new VOCS role in action from both sides of the story.  A VOCS won’t be necessary in all FDR mediations, but in many it can be helpful, influential or even pivotal.  I have covered several case studies below for an insight into the process.

Written by Christina Tay

He aha te mea nui o te ao?  He tāngata, He tamariki, He whānau

I have the best job in the world! I get to care for, respect and support people who are moving through a change in their whānau situation.  As a Family Dispute Resolution (FDR) mediator, I get to work with individuals who may be going through a separation or perhaps they were never in a relationship but through their connection they have become parents.

Written by Keri Morris and Chris LaHatte for LawTalk


FairWay’s Keri Morris and Chris LaHatte have published an article on methods for resolving family disputes in the December 2019 edition of LawTalk.  LawTalk is the official magazine of the New Zealand Law Society.

Written by Isabel Aldiss

Written by Christina Mārie Tay, Resolution Practitioner

Change, as we have often heard, is a constant.  Be that as it may, it can be one of the hardest things for humans to accept, as I have discovered in my area of practice as a Resolution Practitioner.

Written by Keri Morris – Head of family Services

Written by Jennifer Mahony

I love this phrase as it pertains to so many aspects of our lives - what we do at work, resolving disputes, our personal health and wellbeing, our fitness, our happiness and environment factors such as climate change to name a few.