How invaluable would you find a team that's ready and equipped to have difficult conversations with internal stakeholders and external customers?
Learning and development
Build new skills and capabilities in your organisation
At Fair Way, we offer a range of bespoke and general training programmes delivered by experienced practitioners using insights from our real-life experience. All sessions can be delivered onsite or virtually, as required.
First, our practitioners meet with you to discuss your organisational needs and learning goals. Based on your direction, we can either design a custom learning package or deliver one of our existing workshop programmes.
Common learning areas
- Challenging conversations
- Giving feedback
- Leadership coaching
- Effective apologies
- Complaints handling
- Conflict resolution skills
The benefits of learning programmes
- Leaders build new skills and capabilities to support and grow effective, thriving teams
- Support specialist customer engagement and complaints teams to deliver exceptional customer experience
- Increase resilience and decrease the negative effects of conflict on your people