What's new

Written by Ash Ratnam

When someone asks about diversity in the makeup of mediators what do people think of? Gender, culture, educational background? Rightfully so, but how many people think about diversity from a generational standpoint?

The Fair Way team will be available across the Christmas and New Year period, except for the official statutory days.

Please note that we may have reduced capacity in some services during this period.   

You can reach us by phone on 0800 77 44 22 or by email at fairwayinfo@fairwayresolution.com across this period.

Christmas Opening Hours:

Mon 21 December – Thurs 24 December:

08:00 – 17:00

Fri 25 December – Mon 28 December:


Written by Keri Morris

Too commonly I hear the principles of Te Tiriti o Waitangi referred to as partnership, protection and participation.  Yet various courts have recognised the principles of the Treaty to include rangatiratanga, reciprocity, partnership, active protection, options, mutual benefit, the right of development, and redress – notions which encompass a much deeper understanding of the full ambit of the principles of the Treaty.

FDR mediation assists parents to focus on the needs of their children and their underlying interests

Funded mediation and arbitration service now available

Fair Way is pleased to announce it has been selected by the Ministry of Justice to provide dispute resolution services for commercial rent and lease disputes.

Starting from 25 September 2020, arbitration and mediation are now funded as part of the Government’s COVID-19 response.

Updated 31 August

While at Alert Level 2 all Fair Way services remain open.

Alert Level 2

While we are at Alert Level 2, we ask any visitors to the Fair Way office to be mindful of the public health requirements.

Please keep a record of your visit Practice good hygiene Maintain physical distancing If you’re unwell, please stay home.

Upcoming events

At Alert Level 2, we continue to make use of videoconference or online meeting arrangements.

Written by Keri Morris and Chris LaHatte for LawTalk

Fair Way’s Keri Morris and Chris LaHatte have published an article on methods for resolving polyamorous disputes in the August 2020 edition of LawTalk. LawTalk is the official magazine of the New Zealand Law Society.

Updated 17 August 2020

Our team of five million is being asked, once again, to play our part to stamp out community transmission of COVID-19. Auckland is currently at Alert Level 3 and the rest of the country is at Alert Level 2

Welcome to the Independent - Fair Way's dispute resolution newsletter.

Written by Helen Clarke

Frequently an apology is part of the mediations and facilitations I am involved in. The giving of an apology can stumble if it is viewed solely in the legal realm – based more on a market transaction and less on a moral action. A genuine apology becomes part of both parties’ shared history and provides opportunities for their shared and/or separate futures.1