Preparing for challenging meeting

Kyle* was given the opportunity of presenting to and facilitating a large team meeting for the first time. He knew that these meetings were sometimes challenging, especially when things get heated. Normally he avoids the spotlight and prefers to keep the peace.

He reached out to Fair Way to have a session with a Kāpehu coach. He was scared that he might be talked over and lose control of the meeting. He wanted help to step up with confidence and manage unruly behaviour while maintaining the respect of his colleagues. 

The Kāpehu coach explored how he wanted his audience to perceive him. They discussed different strategies, techniques and phrases Kyle could use to address issues. By role playing with the coach, Kyle adjusted the wording until it felt more natural and with practice, he gained confidence. 

A debriefing session was arranged with the coach. The meeting was a success and Kyle felt well prepared when navigating challenging conversations with colleagues.

*Name and details changed for privacy