Study Complaints | Ngā Amuamu Tauira - transition


Available from Friday 8 December 2023

Study Complaints | Ngā Amuamu Tauira, the new Domestic Tertiary Student and International Student Contract Dispute Resolution Scheme, is being made available early to enable a transition period between the two existing schemes (Tertiary Education Dispute Resolution and iStudent Complaints) and the new combined scheme (Study Complaints | Ngā Amuamu Tauira).

This makes it easier for any students who wish to begin the process and for any disputes in progress to transition to the new service before the summer holiday period.

During the transition period, you can continue to contact any of the schemes and will be referred to the right place.

For more information, please visit or you can access the flyer version below.