ACC Hearing Venues

One of our resolution coordinators will organise a hearing once all parties agree to a review.

Review hearings take place in over 25 locations around New Zealand. In most cases, the venue for the hearing is the FairWay Resolution review centre that is closest to where the applicant lives.

Hearings will be held in FairWay Resolution offices, or other venues that are appropriate, such as conference rooms.

The day the review hearing date is held will depend on the availability of these venues. For example, in the main centres, hearings are held at least every week, while in provincial areas reviews usually happen once a month.

Where hearings take place

Below is a list of the venues where review hearings are held. Click on the nearest city or town to where you live to get the address details and other information, such as public transport and parking options.

Alexandra

Address: 

Central Otago REAP
Alexandra Community House
14-20 Centennial Avenue
Alexandra

Parking Availability: 
Building visitor parking or on-street parking
Contact Office: 

FairWay Resolution Limited
PO Box 841
Christchurch 8140

Auckland

Address: 

FairWay Resolution Limited
Level 15, Chorus House
66 Wyndham Street
Auckland


Tribunals Unit - Ministry of Justice
Chorus House, Level 2
41, Federal Street
Auckland 1010

Parking Availability: 
Restricted—ask at reception for instructions
Public Transport: 
Available
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose Auckland 1642

Auckland (Henderson)

Address: 

Lincoln Green Hotel
159 Lincoln Road
Henderson
Auckland

Parking Availability: 
Visitor parking available
Public Transport: 
Available
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Auckland (Manukau)

Address: 

Westfield Manukau
Level 4
Leyton Way
Manukau Mall
MANUKAU 2104

Parking Availability: 
On-site parking available
Public Transport: 
Available
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Auckland (North Shore - Takapuna)

Address: 

Aristotles Motor Lodge
Corner Link Drive and Sunnynook Road
Wairau Park
Auckland

Parking Availability: 
Available
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Blenheim

Address: 

Scenic Hotel Marlborough
65 Alfred Street
Blenheim 7201


Quality Hotel Marlborough
20 Nelson Street
Mayfield
Blenheim

Parking Availability: 
On-site parking available
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Christchurch

Address: 

FairWay Resolution Limited
16 Southwark Street
Christchurch Central
Christchurch


Chateau on the Park
(A Double Tree by Hilton)
189 Deans Avenue
Riccarton
Christchurch 8011


The George
50 Park Terrace
Christchurch 8013

Parking Availability: 
On-site parking available
Contact Office: 

FairWay Resolution Limited
PO Box 841
Christchurch 8140

Dunedin

Address: 

FairWay Resolution Limited
Level 3, Evan Parry House
43 Princes Street
Dunedin

Parking Availability: 
Metered street parking around venue
Building Access: 
Lift access
Contact Office: 

FairWay Resolution Limited
Level 3, Evan Parry House
43 Princes Street
Dunedin

Gisborne

Address: 

Emerald Hotel
13 Gladstone Road
Gisborne 4010


St John Ambulance Complex
4 Bright Street
Gisborne 4010

Parking Availability: 
Parking outside venue
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Greymouth

Address: 

Community Link
112-116 Mackay Street
Greymouth

Parking Availability: 
On-street outside venue
Contact Office: 

FairWay Resolution Limited
PO Box 841
Christchurch 8140

Hamilton

Address: 

Ventura Inn & Suites
23 Clarence Street
Hamilton Central
Hamilton

or

Novotel Tainui
7, Alma Street
Hamilton 3204

 

Parking Availability: 
Available at both venues
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Hastings

Address: 

St John Ambulance Complex
107 Southland Road
Hastings

Parking Availability: 
Available at venue
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Invercargill

Address: 

Ascot Park Hotel
Cnr Racecourse Road & Tay Street
Invercargill 9810

Contact Office: 

FairWay Resolution Limited
PO Box 841
Christchurch 8140

Masterton

Address: 

Copthorne Solway Park
High Street
Masterton

Parking Availability: 
Onsite parking
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Nelson

Address: 

Trailways Motor Inn
66 Trafalgar Street
The Wood
Nelson
(Report to reception)

Parking Availability: 
Onsite parking and parking available in nearby streets
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

New Plymouth

Address: 

The Devon Hotel
390 Devon Street East
New Plymouth

Parking Availability: 
Free at venue
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Paihia

Address: 

Scenic Hotel Bay of Islands, Paihia
58 Seaviews Road
Paihia
Bay of Islands

Parking Availability: 
Onsite parking
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Palmerston North

Address: 

Pavilion Motel & Conference Centre
262 Fitzherbert Avenue
Palmerston North

Parking Availability: 
Onsite parking
Building Access: 
From Church St, opposite Anglican Church
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Queenstown

Address: 

Copthorne Hotel and Resort Queenstown Lakefront
Level 3
Cnr Frankton Road and Adelaide Street
Queenstown

Parking Availability: 
$10 per day or on-street with no time limit
Contact Office: 

FairWay Resolution Limited
PO Box 841
Christchurch 8140

Rotorua

Address: 

Rydges Hotel Rotorua
272 Fenton Street
Rotorua 3010

Parking Availability: 
Onsite parking
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Tauranga

Address: 

Trinity Wharf
51 Dive Crescent 
Tauranga 3110


The Tauranga on the Waterfront
1 Second Avenue
Tauranga 3110

Parking Availability: 
There is parking under the building, including disabled parking and a lift if required
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Thames

Address: 

Wintec Waikato
414 Queen Street
Thames

Parking Availability: 
Across road – Goldfields Shopping Centre
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Timaru

Address: 

Community House
27 Strathallan Street
Timaru 7940

Parking Availability: 
On-street parking
Contact Office: 

FairWay Resolution Limited
PO Box 841
Christchurch 8140

Wanganui

Address: 

Aotea Motor Lodge
390 Victoria Avenue
Wanganui

Parking Availability: 
Available at venue
Building Access: 
Report to reception for directions
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Wellington

Address: 

FairWay Resolution Limited
Level 4, 142 Lambton Quay
Wellington 6011


AREA Meeting and Events
1 O'Reily Avenue
Te Aro
Wellington 6011

Parking Availability: 
Metered and "Pay and Display" parking in surrounding streets ($4 per hour). Public car parks within 5 or 10 minutes walk.
Public Transport: 
The railway station and the Stout Street/Lambton Quay bus interchanges are within 5 minutes walk of the FairWay offices.
Building Access: 
Lift access only to Level 4 from Lambton Quay
Contact Office: 

FairWay Resolution Limited
PO Box 2272
Wellington

Whakatane

Address: 

REAP Eastbay
REAP House
21 Pyne Street
Whakatane

Parking Availability: 
Available at venue
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642

Whangarei

Address: 

Discovery Settlers Hotel
61-69 Hatea Drive
Whangarei

Parking Availability: 
Onsite parking
Contact Office: 

FairWay Resolution Limited
PO Box 12790
Penrose
Auckland 1642