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Māori tikanga and mediation

Fri 29 May 2015

As we come to the end of Māori Language Week it strikes me how much of our Māori tikanga applies to the practice of mediation. A hui is a meeting where people meet to settle differences through discourse. Agreement is reached by consensus and if no agreement can be reached at that particular hui a further hui will be called.

New Zealand Consensus Statement on the Health Benefits of Work

Fri 29 May 2015

Fair Way is pleased to announce that it endorses the Australasian Faculty of Occupational and Environmental Medicine’s Consensus Statement on the Health Benefits of Work.
At the heart of this consensus statement regarding the health benefits of work is a shared desire to improve the welfare of individuals, families and communities. We acknowledge the fundamental principles about the relationship between health and work.

AMINZ 2014 Conference

Fri 29 May 2015

Fair Way as New Zealand’s largest provider of Alternative Dispute Resolution (ADR) services is proud to support the profession by announcing that it is the principal sponsor of the Arbitrators and Mediators Institute of New Zealand (AMINZ) 2014 conference – “Looking Forward”. Fair Way will also provide several key staff as presenters or chairing a session.

New Zealand finds workplace conflict erodes productivity

Fri 29 May 2015

New research into the extent of conflict in New Zealand workplaces has found that within a 12 month period almost one quarter (24%) of employees had experienced at least one disagreement or argument at work that distracted or prevented them from doing their job.

Fair Way to provide Family Dispute Resolution services

Wed 2 Apr 2014

Nationwide mediation specialist, Fair Way Resolution welcomes the government’s changes to the Family Court that that will take effect from 31 March 2014.

Click here to view the media release.

Fair Way's role in the Ministry of Justice's Family Dispute Resolution service

Wed 2 Apr 2014

Fair Way Resolution will be a nationwide Supplier of Family Dispute Resolution (FDR) services when the Family Court Reforms take effect on 31 March 2014. Fair Way is proud to be a supplier of this important mediation service that will help separated families resolve their parenting arrangements without needing to go to court. We strongly support the government’s aim to help families settle their own disputes out of court as it will result in better outcomes for parents and their children.

Fair Way directors to strengthen new direction

Wed 2 Apr 2014

18 December 2013

Fair Way Resolution Limited (Fair Way) shareholding Minister, Judith Collins, has announced the appointment of two new directors of the Crown-owned company*. The directors are Mr Daniel Nakhle and Mr Mark Sandelin.

"Fair Way is at a crucial stage of development seeking to broaden its business base for its conflict management services, " says Ms Collins.

"With this wider strategy in mind, the appointment of Mr Nakhle and Mr Sandelin will add significant value to Fair Way's competitive position.

Ex-Mayor joins Fair Way Resolution team

Wed 2 Apr 2014

Fair Way Resolution has announced that ex-mayor of Kapiti Coast District Council - Jenny Rowan, has joined the Crown-owned company* as Business Director - Local Government & Environment.

Click here to read more.

* Please note from July 2017 Fair Way Resolution is an independent, employee-owned company.

Fair Way launches dynamic case management system

Wed 2 Apr 2014

Fair Way Resolution launched its dynamic case management system for staff earlier this week after a year of development with its technology partner, Resolve. A portal offering ACC review applicants, their representatives and ACC staff access to the case management system will be made available in the New Year.

Triage for Contact Centre

Wed 2 Apr 2014

Triage: from the hospital to the contact centre

Used in hospitals the world over to get patients the appropriate level of care for the severity of their illness or injury, the triage process can also be used in the customer service context to better manage complaints. Eleanor Reader reports.

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