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It is very hard to capture what mediation really means in a written description. At its simplest, mediation is a process where an independent person assists you to resolve a dispute. It is a profession, a service and a form of dispute resolution.

In many ways, on paper mediation is a science. You can study and train to become certified and accredited as a mediator. There are standards and there are benchmarks for best practice. Skilled mediators spend years learning and fine-tuning their craft and adding to their toolkit, through formal education and practical learning.

By Keri Morris, Client Director - Family Dispute Resolution 

Author and motivational speaker Simon Sinek says that “Innovation is not born from the dream. Innovation is born from the struggle”. In Family Dispute Resolution (FDR), those struggles have created opportunities for innovation in many different areas. 

Bill Rainey, a Resolution Practitioner at FairWay with expertise in environmental law, shares his experiences of facilitating public consultation on environmental issues.

Each year, FairWay’s Family Dispute Resolution team notice a significant increase in enquiries over the Christmas period.

This is the third article in a series, reflecting on significant periods of conflict that have occurred in the world. Following Armistice Day, Denise Evans encourages mediators to reflect on the power of mediation and their individual practice.


FairWay was privileged to present at the Deloitte Fast 50 event, in the presence of some of New Zealand’s greatest business minds.

Some of New Zealand’s brightest business minds and innovative organisations gathered for Deloitte’s Festival of Growth, as a culmination of the Fast 50 series which celebrates New Zealand’s fastest growing companies.

If someone is unhappy with a decision made by ACC, FairWay can help resolve their dispute in several ways.

“We wanted to make this process easier for people, so we have made some changes. We are hearing great feedback on our improved website and new submission builder,” said Bernard Lock, Client Director of FairWay’s ACC review services.

On the eve of New Zealand’s first National Day of Commemoration for the New Zealand Land Wars,  Denise Evans examines what might have happened had a mediator been involved in the negotiation of the Treaty of Waitangi.


Why iStudent Complaints dispute resolution service is important for New Zealand’s economy and how a similar dispute resolution service would be good for the education sector.

The Australia & New Zealand Education Law Association (ANZELA) Conference is being held in Sydney this week and the theme is ‘Education for a safe world.’