What's new

Conflict Competence – improving communication and relationships

Wed 2 Sep 2015

I invite you to consider the negative consequences of a rights/power approach to relationships and conversations. And to consider how you use the power that you most likely hold. I also invite you to consider the consequences of a “power over” relationship.

Better conversations, better business and community relationships, better outcomes

Wed 2 Sep 2015

As Spring approaches, the trees in Christchurch start to bloom again, daffodils fill the many green spaces in the city, new buildings are rising from the ground, strengthening and repair of damaged buildings is occurring and there is a sense of a city coming to life. In the suburbs, repairs and building of some truly remarkable new homes is occurring and yet, there are still many thousands of people who are locked in conflict between them, their insurers, EQC and in some cases builders and other trades people who have completed repairs.

Changing the way we survey customers

Tue 1 Sep 2015

During September Fair Way will change the way we survey customers. Fair Way has engaged the services of an independent research company for this purpose. As part of the change we will move to a continuous monitoring and dashboard reporting system that uses consistent measures across all of the services we provide.

Mediator posture

Fri 28 Aug 2015

Have you ever wondered what mediators might see if they stood up and straightened their backs? I've observed many hundreds of mediations, both real and simulated. And almost universally, for most of the time the mediators' have been head down and bottom up digging for gold. And good on them, because there is often gold hidden in that darkest crevasse or right at the bottom of the hole. But the gold might not always just exist at the bottom, nor the truth. Gold can be found on the surface.

Beyond FDR, the Fair Way to resolve disputes

Fri 31 Jul 2015

Family Dispute Resolution (FDR) has been in place for 15 months. This paper asks the reader to consider what we might have learned from the introduction of FDR and to lift our vision to look at the possibilities for dispute resolution in family matters in other areas of law and in the future.

The Independent, Issue 1

Fri 31 Jul 2015

International mediation expert to lead workshop on resolving intractable disputes in post-quake Christchurch

Thu 30 Jul 2015

Fair Way Resolution Limited is hosting a workshop in Christchurch (Thursday 30 July) on pragmatic approaches to resolving intractable disputes in post-quake Christchurch.

Download the media release.

$10,000 scholarship encourages professional development in dispute resolution profession

Tue 7 Jul 2015

Fair Way Resolution’s Board of Directors has established the $10,000 Fair Way Resolution Anne Scragg Scholarship to encourage continuing professional development within the dispute resolution profession. The scholarship package includes a cash contribution of up to $10,000 towards further study/research and is awarded annually, starting in 2015.

New Commercial and Private Dispute Resolution Service launched

Tue 7 Jul 2015

Denise Evans, Business Director: Social Services

The consensual resolution of disputes in a professional, timely and appropriate manner is fundamental to keeping businesses going. Early intervention usually produces the best results and is certainly likely to have the lowest cost.

Research on Fortune 1000 Companies’ use of Alternative Dispute Resolution

Tue 7 Jul 2015

Recently, we have seen an increasing interest in resolving disputes through alternative dispute resolution (ADR) in New Zealand and around the world. This trend has become more important as we see growing congestion and delays in court proceedings. The survey of Fortune 1000 in-house lawyers reveals an important evolution in corporate sector practices in dispute resolution. A dwindling few major corporations continue to embrace litigation as a broad policy, while many more are increasing their emphasis on alternatives.

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