What's new

Updated 23 March 2020 

Like you, we have been preparing for the situation that has just been announced. 

In doing so we have been developing our working from home capability and completing the creation of our virtual office. 

Written by Keri Morris and Nurit Zubery

Updated 16 March 2020

Like most of you, we are closely monitoring the Government advice around COVID-19. As an organisation, the wellbeing of our people and customers is a priority for us.

We are continuing to monitor the developing situation very closely and we want to share with you an update about our enhanced measures to help reduce the possible spread of the novel coronavirus.

Denise Evans monthly ‘making of a mediator’ blog series is aimed at dispute resolution professionals.
Each month, she will explore different topics and share her own reflections as a mediator.

The Fair Way team will be available across the Christmas and New Year period, except for the official statutory days.

Please note that we may have reduced capacity in some services during this period.   

You can reach us by phone on 0800 77 44 22 or by email at fairwayinfo@fairwayresolution.com across this period.

Christmas Opening Hours:

Mon 23 December – Tues 24 December:
08:00 – 17:00

This article was originally published in The Family Advocate, Volume 21, Issue 2 - Written by Kate Lash

As a practicing Family Dispute Resolution (FDR) mediator and Voice Of Child Specialist (VOCS) with Fair Way Resolution Limited, I have had the benefit of seeing this new VOCS role in action from both sides of the story.  A VOCS won’t be necessary in all FDR mediations, but in many it can be helpful, influential or even pivotal.  I have covered several case studies below for an insight into the process.

Written by Christina Tay

He aha te mea nui o te ao?  He tāngata, He tamariki, He whānau

I have the best job in the world! I get to care for, respect and support people who are moving through a change in their whānau situation.  As a Family Dispute Resolution (FDR) mediator, I get to work with individuals who may be going through a separation or perhaps they were never in a relationship but through their connection they have become parents.

Written by Keri Morris and Chris LaHatte for LawTalk


Fair Way’s Keri Morris and Chris LaHatte have published an article on methods for resolving family disputes in the December 2019 edition of LawTalk.  LawTalk is the official magazine of the New Zealand Law Society.

Written by Isabel Aldiss

Written by Christina Mārie Tay, Resolution Practitioner

Change, as we have often heard, is a constant.  Be that as it may, it can be one of the hardest things for humans to accept, as I have discovered in my area of practice as a Resolution Practitioner.